Earlierthis month,we reportedthat Applewould shortly deliver poignant changestoits online AppleCare await portals.In linewithour report, Applehas started rolling out the redesigned AppleCare websiteto yield awaitandhasalso started rolling out 24/7 live discuss support.
Thenew AppleCare websiteis easierfor usersto followandit groups product categoriesin some-more distinct fashion.Thenew await sitealsomakesit easierfor businessto brandthe expect issueswiththeir device.
The updated sitealsois writtenwith the concentrationon joining business without delaytoan AppleCare await employee. Customerscan simply report the call,in-store Genius Bar appointment,and entrance live discuss support.
Onthe subjectof live discuss support,we'retoldthat 24/7 discuss awaithas started rolling out. Initially,the awaitwas singulartocertain hardwareand software,but right away Appleis ancillary both Macand iOS Device awaitatevery hourofthe dayand night.
Whilethenew AppleCare sitehas started starting liveforsome readers,other usersare statingthattheyare still sayingtheold website.Itislikelythat Applewill finishthe recoverofthe redesigninthe entrance days.
Mark Gurman
Source : http://feedproxy.google.com/~r/9To5Mac-MacAllDay/~3/wo2IqsKzj7U/
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